← Back to FretTrain

Privacy Policy

Effective Date: May 23, 2026

FretTrain ("we," "our," or "us") operates the FretTrain website and application located at frettrain.com (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

1. Information We Collect

1.1 Information You Provide

When you create an account or use our Service, we may collect:

• Account Information: Username, email address, and password (stored securely using industry-standard hashing)
• Preferences: Your saved settings such as view mode, tuning preferences, difficulty level, and display options
• Custom Content: Custom tunings you create

1.2 Information Collected Automatically

When you use our Service, we automatically collect:

• Usage Data: Game scores, progress statistics, streaks, and learning activity
• Session Data: Session identifiers to keep you logged in
• Device Information: Browser type, operating system, and device type for optimizing your experience

1.3 Payment Information

If you subscribe to our premium service, payment processing is handled entirely by Stripe, Inc. We do not store your credit card numbers, bank account details, or other sensitive payment information on our servers. Please review Stripe's Privacy Policy for information on how they handle your payment data.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Create and manage your account
• Save your preferences and custom tunings
• Track your learning progress and game statistics
• Display leaderboards and rankings
• Process subscription payments (via Stripe)
• Send important service-related communications
• Respond to your inquiries and support requests
• Detect and prevent fraud or abuse

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:

• Leaderboards: Your username and game scores may be publicly displayed on leaderboards
• Public Tunings: If you choose to share custom tunings publicly, they may be visible to other users
• Service Providers: We use Stripe for payment processing, who receives necessary payment information
• Legal Requirements: We may disclose information if required by law or to protect our rights and safety

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Secure password hashing using industry-standard algorithms
• HTTPS encryption for all data transmission
• Regular security updates and monitoring
• Limited access to personal data by authorized personnel only

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. If you request account deletion, we will delete your personal data within 30 days, except where we are required to retain it for legal purposes.

6. Your Rights and Choices

You have the right to:

• Access: Request a copy of the personal data we hold about you
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and associated data
• Opt-out: Play as a guest without creating an account
• Cancel Subscription: Cancel your premium subscription at any time through your account settings

To exercise these rights, please contact us at Contact.

7. Children's Privacy

Our Service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

8. Cookies and Local Storage

We use session cookies to maintain your login state and local storage to save certain preferences. These are essential for the Service to function properly. We do not use tracking cookies or third-party advertising cookies.

9. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. International Users

If you are accessing our Service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Effective Date" at the top. Your continued use of the Service after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Contact